city of durham planning department staff

Durham County contracts with the City of Durhams GoDurham ACCESS service to provide transportation options for qualified individuals for medical, employment, human services, government, and personal care trips. Additional background is here. Durham, NC 27701. The only customizations Doss made to the Special Event Permitting and Operations solution were small modifications to reflect the city's process of approving event permits. Address: 600 E. Fourth St. (8th Floor) Email Planning. It is also a mechanism for facilitating communication between the public and local government leaders. "So from that standpoint, I really appreciated all the efforts that have been put into these solutions. Within the City of Durham, some roadways are maintained by NCDOT and some are maintained by the City of Durham. "Now, we don't have to track down reviewers who have not yet reviewed a permit or track down email and phone records of approvals. This is an advisory board of appointed volunteer citizens to provide Durham City and County with expert and comprehensive advice on various environmental matters. Resident engagement is guided by the Equitable Community Engagement Blueprint and is focused on engaging the voices of historically underrepresented communities to reach more equitable outcomes. Widespread resident perspectives are vital to develop a Comprehensive Plan that meets the needs of the community. 101 City Hall Plaza. The new ArcGIS Hub site and Special Event Permitting solution have streamlined approval processes and provided a more user-friendly interface for special event permit requestors and reviewers. Full Draft Document Durham's New Comprehensive Plan Check out Frequently Asked Questions on the Plan (July 2022) Durham is working on a new Comprehensive Plan, a long range vision for our community! Klein reached out to her colleague Kelly Doss, a GIS analyst with the city's Technology Solutions Department, for help. The previous method of applying for a permit was a paper-based workflow that Mariel Klein, business services analyst with the City Manager's Office, wanted to make more efficient. Durham Planning Department. She says the array of functionality included with the solution was a tremendous help. 36400 Taylor, Brian AICP, Principal Planner: 919-560-4366, ext. Everyone! 23-1901. Catering Contractor The City of Durham also constructs roadway, bicycle, pedestrian, and transit projects in the City of Durham, Durham County Transportation Service Units Boards and Commissions Current Development Activity Historic Preservation Inspections Land / Site Development Permits - Commercial Permits - Residential The Development Services Center (Planning and Inspections) is open 9:00 a.m. - 3:00 p.m., Monday - Friday. Look up property information, infrastructure, zoning, land use, inspections, permits, development cases, boundaries, zones, districts, soils, flooding, elevation, and . The Durham-Chapel Hill-Carrboro Metropolitan Planning Organization (DCHC MPO) is the regional transportation planning organization for the western part of the Research Triangle area including Durham County. This Department provides a variety of services . The Staff Technical Team is comprised of staff from various City and County departments. For Building Permits and Inspections application submittal, payment, and questions visit the Inspections site. City of Durham Enhances Event Planning Process with New Centralized ArcGIS Hub Site and Special Events Solution. Employee Directory; . Durham County is a member of the DCHC MPO and participates in all long-range planning and funding activities. As we begin writing a new plan, we want our residents, especially those left out in the past, to help write this plan. The new process includes the following: event organizers submit their application online for faster processing; city event reviewers then access the back end manager function and approve the permit application; and emails are sent using the formatted email templates available through the Special Event solution informing the event organizer of the approval. Contact Us. Klein, who managed the rollout of the new solution, worked with the city's Technology Solutions Department to create a centralized event site and a streamlined digital process for the review and approval of event permits. The Department also works with the City Council, Board of County Commissioners, various advisory boards, stakeholder groups, and the Charlotte residents to ensure that the community plans and prepares for the future. All comments may be subject to the NC Public Records . Hours: 7:30 AM-5:00 PM. This group is comprised of representatives from Durham City and County boards, commissions and committees. Seven members are appointed by the County Commissioners. Share & Bookmark, Press Enter to show all options, press Tab go to next option, View Durham County Health Inspection Scores, Find Out About Floodplains and Flooding for my Home or Business, Public Records Search Register of Deeds, Obtain Copy of Marriage/Birth/Death license/Certificate, Solid Waste, Recycling, and Litter Control, Durham Public Schools Attendance Zone Maps, North Carolina School of Science and Mathematics, Durham County Government Job Opportunities, Durham County Government Holiday Schedule, Single Family Residential Development Guidance, Durham County Open Space Matching Grants Program, Durham Open Space Trails matching Grants 25 Year Summary, Durham Rail-crossing Engagement, Planning, and Innovative Revitalization (Durham REPAIR). To request a Planning inspection use this form. City of Durhams Way To Go Durham program. The Planning Commission is a fourteen member advisory board made up of residents appointed by the County Board of Commissioners and the City Council. Coordinating work with City and County staff across departments and projects will make it easier for residents to engage efficiently rather than repeated one-off engagements. If you are looking for alternatives to driving alone to work, there are many options and resources for employers and employees in Durham. Planning: 919-560-4137 To ensure timely follow-up please include customer name, property address, email address, and clearly describe the question. "In addition to just increasing efficiency for efficiency's sake, an upcoming goal in implementing a new tool is going to be freeing up staff time since no one's full-time job is special events," says Klein. You may leave information empty if it is unknown when searching (i.e. Emergency Medical Services. These services address land use policy, regulatory environment, capital investment strategy, community planning and design, and other special service areas. Deputy Business Services Manager. Contact Us DPSNC Staff Directory Schools & Principals All Locations Search AA Aboobidah Abazid ESL Community Liaison Aboobidah_Abazid@dpsnc.net KA Kelly F Abbott Spoken Language Facilitator (50%) Kelly_Abbott@dpsnc.net CA Carol M Abbruscato Cecas/Data Manager-Whitted School Carol_Abbruscato@dpsnc.net ZA Zayd M. Abdshakur Zayd_Abdshakur@dpsnc.net SA Project feasibility services allow customers to verify property and zoning conditions and receive a high-level summary of applicable development regulations prior to initiating a formal application. Link: City-County Planning Department Page. So, our budget was zero, which made the Esri tool very appealing for us.". The Policy and Urban Design (PUD) team, which is part of the Durham City-County Planning Department, is the primary staff team working on the new Comprehensive Plan. She explains, "Local government cost was a big factor for us in that our special events team is not centralized. Major Development Review 919-560-4137. In 2003, the City and County amended their Interlocal Cooperative Agreement to make the Planning . 36429 Simpson, Eric Construction Project Manager : 919-560-4366 ext.36495 Thomas, Earlene Today, the Planning Department provides a comprehensive array of long-range planning, land development, and strategic planning services to improve the quality of life in Charlotte Mecklenburg. The Planning Department oversees development in the Town of Durham and provides primary staff support to the Planning Board and Historic District Commission. Older paper-based and PDF special event permit application workflows were cumbersome, time-consuming, and difficult to keep track of. Planning Team members include: Scott Whiteman, Lisa Miller, Kayla Seibel, Carl Kolosna, Sarah Long, Laquita McDonald, Ami Mejia, and Brooke Ganser. Klein explains that Durham has many recurring annual and monthly events, so a special event organizer would have to resubmit an entirely new application each time they wanted to hold an event. Apt. City of Durham Street Maintenance Division. Durham County is a member of the DCHC MPO and participates in all long-range planning and funding activities. There are many ways to get around and organizations working to improve transportation for residents in Durham County. The main SERT members included Klein, a police lieutenant, and a part-time administrative assistant, who were working on event permits in addition to other daily duties. Durham, NC 27701. Now, Doss says a user can zoom into their neighborhood and see all Durham events going on and also filter events by day, week, or month. DCHC MPO "We found that it was going to be advantageous to us to use ArcGIS Hub to have a more updated website with everything in one place and then also as a way to have the external event organizers be able to engage with us," explains Doss. Reviewers would provide event-related comments by email or phone, and, upon approval, a member of the police department would sign the actual permit and send it back to the reviewer. The vision for Durhams future needs to reflect the needs and wishes of the residents. "The preconfigured pop-up HTML code and ArcGIS Arcade expressions and Survey123 form included with the solution are great for building on and customizing for our needs," says Doss. The Program conducts plans reviews, issues land disturbance permits, and inspects all permitted projects for compliance. The new hub site and the Special Event solution implemented have improved processes, from streamlining the approval process to providing a more user-friendly interface. Director's Office 919-560-4137. City-County Planning Department101 City Hall PlazaDurham, NC 27701www.durhamnc.gov, durhamnc.gov/1418/Joint-City-County-Planning-Committee. Dining in Durham; Downtown Durham, Inc. Driver's Licenses ; Durham Area Maps and Guides; Durham Bulls Baseball ; Durham Convention Center ; Durham City Government ; Durham County Board of Commissioners ; Durham County Government Job Opportunities ; Durham Weather; Durham Historical Places; General Information on Taxes ; Geographic Information . 911 Emergency Communications: Call History For Address. The City of Durham also maintains all sidewalks and bicycle facilities in the city. "It's become apparent that the city can do a lot more in the private special events space. Durham Cross Connection Control (919) 560-4194. The Planning Commission also holds public hearings and makes recommendations on proposed new developments. These services ensure accurate budgeting, program and policy research, equipment and facilities management and comprehensive strategic planning. The form includes relevant details related to their city's specific event permitting requirements. (919) 560-4144. I've been nothing but pleased with its ability to grow, change, and adapt to how we need it to function.". Charlotte, NC 28202, Charlotte Department of Transportation (CDOT), Charlotte-Mecklenburg Community Relations, Office of Equity, Mobility, and Immigrant Integration, Zoning Board of Adjustment Agendas & Decisions, City of Charlotte Web and Digital Accessibility Policy, City of Charlotte's Americans with Disability Act Program, ADA Self Evaluation for Public Rights-of-Way, Current Neighborhood Street Lighting Plans, City of Charlotte Passport Acceptance Facility, Application for Special Events, Parades, and Festivals, Single Family (Residential) Co-Hold Release Request, Land Development Standards Manual (CLDSM), Land Development bond administration program, City of Charlotte Development-Related Ordinances, Vest WTP to Franklin WTP Water Pipe Project, Application for Certificate of Appropriateness. The DSC is a collaboration between City-County Planning, City-County Inspections, and City Public Works. [It's greatly improved] our record keeping," says Klein. NCDOT constructs most major roadway improvements in Durham County. Growth Management 919-560-4137. This group is also working with the Durham Innovation Team (part of the Office of Performance and Innovation) and Neighborhood Improvement Services (NIS) to develop equitable community engagement strategies. Members of this group have also joined the Outreach Team working groups focused on improving accessibility to residents in the process. Commander, Shift. Many departments regularly work with residents and have expertise on how to improve our residents engagement strategies. Please enable JavaScript in your browser for a better user experience. Current Durham Transit Plan and Implementation Status. In addition, staff would have to sift through binders full of paper permit applications to view relevant paperwork for past events and event organizers. For more information on the Durham Planning Commission, including minutes and other documents, please click here . Result Durham Region Regional Departments Durham.ca Page 14 of 55 Advisory Committees and Board Appointments Members of Regional Council and members of the public are appointed to serve on several advisory committees, agencies, and boards by Regional Council. To make the Community Goals and Objectives for the Comprehensive Plan a reality in Durham, we have begun to work with Policy Working Groups. Phone: 919-560-4137. Department Function. Sitemap. The work of these Ambassadors was the most successful part of our initial engagement on the Comprehensive Plan and Transit Plan. You can search for an application/permit by Permit Number, Project Name, or Address. The new hub site includes a public-facing calendar of events, guidelines for event organizers wanting to submit a permit application, and information regarding COVID-19. Mailing Address: Durham City-County Planning Department. Doss decided to host the public-facing events on a dedicated web page created using the Promoting Special Event ArcGIS Hub site included with the solution. In addition, there are many other engagement efforts going on in the City and County. Special Event Permitting and Operations solution. Application/Permit Search. The Planning Commission is involved with advising and creating recommendations for the Comprehensive Plans development. For City-County Inspections, use DPlans to submit building permit application packages and use LDO to schedule an inspection, check permit status, apply for trade permits, and pay building or trade permit fees. Because special events often require the use of city servicespolice services or solid waste receptacles, the closure of city streets and sidewalks, or the use of city propertya necessary part of the event planning process is receiving permit approval from the City of Durham. Durham Public Works (919) 560-4326. Durham County Engineering and Environmental Services (919) 560-0738. Phone: 919-560-0430. 201 East Main Street, 5th Floor From comedy shows to musical concerts and art exhibits, the City of Durham in North Carolina hosts more than 5,000 events a year. Although the Joint City-County Planning Committee (JCCPC) is the primary touchpoint for the project with elected officials, there will be periodic involvement of the full governing boards throughout the process. The event site map feature is also helping organizers safely organize events by using a map to see, for example, how many people can attend an event and still maintain social distance. For more information including minutes and other documents, please visit the Environmental Affairs Board, Affordable Housing Implementation Committee, Carolina Theatre of Durham Board of Trustees, Durham Bicycle & Pedestrian Advisory Commission, Durham City-County Environmental Affairs Board, Durham Convention & Visitors Bureau dba Discover Durham, Durham Homeless Services Advisory Committee, Durham Housing Authority Board of Commissioners, Durham Performing Arts Center Oversight Committee, Participatory Budgeting Steering Committee, Aug 02, 2023 - 6:00pm - Durham City-County Environmental Affairs Board Regular Meeting - Virtual, Sep 06, 2023 - 6:00pm - Durham City-County Environmental Affairs Board Regular Meeting - Virtual, Oct 04, 2023 - 6:00pm - Durham City-County Environmental Affairs Board Regular Meeting - Virtual, Nov 01, 2023 - 6:00pm - Durham City-County Environmental Affairs Board Regular Meeting - 2nd Floor Committee Room, City Hall, Dec 06, 2023 - 6:00pm - Durham City-County Environmental Affairs Board Regular Meeting. Doss, who had been researching and promoting ArcGIS Solutions for Local Government beginning with a solution aimed at voter outreach and election management, began looking into what solution could help SERT. And so it seemed like a good time to implement any efficiencies that we could," says Klein. I think it's pulling together a lot of pieces that used to be scattered all over the place," says Klein. It's easy to grow and customize everything that is preconfigured to meet your needs. The Outreach Team, overseen by planning staff, has several working groups that are focused on helping make this process more accessible to Durham residents. Community Planning 919-560-4137. The Department of General Services has the responsibility of ensuring that all County facilities and properties are maintained and operated in a safe and proper manner. Phone: 919-560-4137 Email: Planning@DurhamNC.gov. "We are working on ways to cultivate events, especially after COVID-19, and having a more efficient and robust application process is just one of those ways. This is a group of residents with connections to parts of our community that staff may not be able to successfully engage. I think we're just hitting the tip of the iceberg right now because we're just starting to get events in. Staff Listing; ADMINISTRATION: Jay Gibson, PE, General Manager. In 2003, the City and County amended their Interlocal Cooperative Agreement to make the Planning Department a City department, while still providing planning services to both jurisdictions. For more information about development related applications or permits, please contact one of the following departments: . Past plans have not intentionally brought in the voices of all of Durhams residents and often residents of color and lower income residents were left out. "And that was not something that we could do very easily in the past because it required just filtering through PDFs or even paper applications. Event organizers can now submit their requests more easily, city staff time is freed up, and the public can see all the events happening in the community on a single, centralized calendar on the citys hub site. Doss helped configure and customize the Permitting web apps for managing permit applications included with theSpecial Event Permitting and Operations solution; the city chose not to implement the Operations web apps for managing events at this time. The easy-to-use site editor included in ArcGIS Hub allowed Doss to start with a website template featuring information like event calendars and statistics, and then add other items the team wanted. This group receives a stipend for their work. The Zoom link is at the top of the agenda. (919) 560-8285. Approvers can add comments regarding the application, and stakeholders can review them. Available on Spectrum & Google Fiber channel 8, Frontier channel 70 & AT&T U-verse channel 99. Frequently Asked Questions ArcGIS Solutions is a collection of focused maps and apps designed to improve operations and services in industries like government, utility, and public safety. Charlotte Planning, Design & Development . Planning & Administration Services The Planning and Administration Division provides administrative and management services for the Durham Fire Department. The Durham City-County Planning Department is committed to excellent public service and enhancing the quality of life in Durham by guiding its growth and preserving its cultural heritage and natural resources. GoDurham and GoTriangle provide public transportation in Durham County through both fixed-route bus service and ACCESS demand-response van service. Updates on the Comprehensive Plan work are provided to this group every other month at their regular meetings. "I like that Hub, and especially the community hub page, is now allowing us to have a way for external people to interact with our data," says Doss. With a natural break in special events during the COVID-19 pandemic, Klein believed it was the perfect time to streamline the event permit approval process with a new solution. County Departments Departments A-E Engineering and Environmental Services. "I found the solution and how everything ties together to be user-friendly. If you are unable to find what you are looking for, you can contact the Planning Department at Planning@DurhamNC.gov or by calling 919-560-4137. Once approved, the event is automatically shown on the public event calendar. The Special Events in the City of Durham hub site went live on January 1, 2021, and SERT has processed 276 applications for event permits in just four months. The department is responsible for planning and visioning for the future growth of Raleigh and permitting and inspections for residential and non-residential development projects. The Comprehensive Plan will need to be adopted by the Board of County Commissioners and the City Council. The event organizer page and event site map feature let event requestors who receive Hub Premium community member logins from the city create a map of their event with temporary event features like food concession or a first aid station. It can only get better from here," says Klein. Doss included a link to the Special Event Permit form on the hub site. Planning customer service. The board considers topics such as watershed protection, natural resource protection, air quality, environmental impacts of industrial development, environmental education, green building design, energy conservation and global climate change. Doss did not have any prior experience using Hub or configuring web apps before joining the city in 2018, and she says she found the special event solution and the ArcGIS Hub product simple to use. For internal use, the permit manager includes features to update the permit application status, to send emails to event permit reviewers with a custom link to the permit application, and to send emails to event requestors with a custom link to edit their submitted permit application if needed. Administrative Offices. Administration and Technology 919-560-4137. The Joint City-County Planning Committee (JCCPC), which includes members of the City Council, Board of County Commissioners, and Planning Commission, provides guidance and direction on each phase of the process to ensure that recommendations and outcomes of the plan follow the community-developed values/guiding principles that are developed as part of the process. Development Services Center. "So going forward, that aspect of it is going to be great for the organization.". generalservices@dconc.gov. City-County Planning Department 919-560-4137. Representatives are responsible for participating in quarterly meetings, sharing meeting information back with their group, engaging and encouraging group members to engage with the Comprehensive Plan efforts, gathering insight and expertise from respective board/commission/committee, and reporting insight gathered back with Comprehensive Planning staff. Technician Danny Cultra Senior Planner Key: Planning Employee Public Works Employee Lisa Miller Notice on Review Timelines Due to the current and upcoming vacancies, within our organization, Durham Development Services has temporarily revised review timelines for several approval processes. Looking ahead, some of the City of Durham's community partners such as Discover Durham are using the new hub site as a tool to help event organizers bring events back safely during the COVID-19 pandemic. These groups include local businesses, neighborhood organizations, education groups including local schools and universities, religious institutions, and non-profits, among others. Visit durhamnc.gov/1418/Joint-City-County-Planning-Committee to learn more about JCCPC and view meeting agendas. Upon receipt of an application, SERT can now immediately tell event organizers if there are too many events happening during a specific period and suggest the event be rescheduled due to resource constraints. you can enter only Street Name and Street Number when searching by Address). Now, Hub has improved the team's access to vital event data, and the ability to put all events on one map and see where events are taking place helps with planning strategy. Monitor timely deposit of receipts, including development application fees. For all other application submittals follow the instructions below. B Durham 06/2022-06/2023 . This is a group of resident volunteers who are collaborating with staff in forming the engagement process and encouraging residents to participate. ArcGIS Hub is an easy-to-configure cloud-based community engagement and collaboration platform that helps customers work more effectively with their communities. Use this page to find information on teams, organizations, and coordination going in to creating the new Durham Comprehensive Plan. Development Application Online Submittal and Payment Planning Team members include: Scott Whiteman, Lisa Miller,Kayla Seibel, Carl Kolosna, Sarah Long,Laquita McDonald,Ami Mejia, and Brooke Ganser. FY23 Work Program, Part B, Program Descriptions Draft: March 2022 Page 22 of 24. City-County Planning Department ; City-County Environmental Affairs Board; About Us. The Special Event Review Team, or SERT, was created five years ago to approve private events requiring any of these resources, and approvers include staff from various city departments such as the local fire department and law enforcement. "It's way more user-friendly both in actually using the tool and just aesthetics.". The Durham City-County Environmental Affairs Board (EAB) was established in 1991, in recognition of the importance of local cooperation on environmental issues. If possible, please register by 5:00 p.m. on the day of the Planning Commission meeting or by calling 1-301-715-8592 at least 15 minutes before the meeting start time and identify yourself to ensure that you get a chance to speak at the appropriate time. City and County Staff Planning staff, leading the Comprehensive Plan process, are working with a variety of staff from the City and County. The event calendar on the new special events hub page allows SERT and all stakeholders to view all scheduled events easily on one map. The increased access to data has also enhanced approvals. . 36423 Vitale, Eric Transportation Planner: Planner 919-560-4366 ext. Policy Working Groups are groups of residents and staff working together to come up with initial recommendations that could be included in the Comprehensive Plan. ", Klein adds, "From the front end, any time we needed something else done or something tweaked, Kelly [Doss] was able to find a solution or a workaround. and approvers include staff from various city departments such as the local fire department and law . Nia White 1210 S. Roxboro St. "I like that [Hub] is centralized and comprehensive. Below is a list of advisory committees and boards individuals are appointed to by Regional . Users can submit their permit applications by clicking the link and filling out the form included with the solution that Doss customized using ArcGIS Survey123, a form-centric data gathering solution. Challenge The official City of Durham, NC YouTube channel. The Durham Planning Commission reviews recommended plans, policies and reports of the professional planning staff and makes recommendations concerning them to the governing bodies, including rezoning and zoning ordinance changes. Property address = 117 Hardee Street Request survey and buil. Durham has renewed its focus on increasing tourism and boosting the local economy by giving event organizers the resources they need to safely host exciting attractions and engaging cultural events. Prepare the annual Department budget for the City and County. Ask the Planning Staff; Director's Office; Planning Customer Service; Major Development Review; Minor Development Engineering; Growth Management; Community Planning; Zoning Administration; Administration and Technology

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