importance of employees essay
He does not focus on a generic marketing mix, rather on the service industry. Furthermore, gossip is a means of sharing information. The Importance of Values in The Company. What is the importance of employee recognition? Thirdly, strategies should be developed create awareness about the employees role in the organization and its strategy and change management should be undertaken. If one doesnt show respect to someone, that person may often feel blown off and lose respect for you. Employers often fear that after some time the employee will leave the company and the knowledge and skills he or she will use when working in another, competitive position. Expertise from Forbes Councils members, operated under license. Recognition In today's high paced work environment it is reported that employees consider recognition of their work and efforts rare and infrequent. It does not focus on the relevance of relationship marketing to people power and customer orientation. Everyone wants to be recognized for their performance and meeting or exceeding standards in the workplace. Although there is a general attitude in the workplace and the organisation, a number of facets or dimensions influence an employee including working conditions, supervision, the nature of work, co-workers, pay and benefits and other factors. The aptly titled Job Satisfaction (Hoppock, 1935) defines job satisfaction as any combination of psychological, physiological, and environmental circumstances that cause a person to truthfully say that they are satisfied with a job. Why do you think a job is important? * Respect. Marchington (2001 cited in Bratton and Gold, 2007) state that employee engagement is a key dimension of employee relations and plays a central role in the development of higher performance system. (2006), the most frequently used definition of turnover in a literature review was the process whereby nursing staff leave or transfer within the hospital environment (page number goes here for direct quote). 1. Retirement may not be on the cards at this moment, yet preparing for monetary solidness in years to come implies youll have the option to help yourself when its an ideal opportunity to hang up the boots. Communicating effectively. Thus, thank-you notes are cheap and simple yet sincere and an effective way of showing recognition to employees which will increase their loyalty and motivation. Employers should be mindful of individual motivating factors when attempting to motivate staff to increase performance. The main weakness of the article is that though it advocates the importance of employees in a marketing concept; he does not put forth details about how different employees can affect the organization. (Taylor, 2002) addresses the importance of employee retention as mentioned below. All of these methods can be meaningful, especially if theyre done in a timely and genuine way. This could be in the form of an employee of the month scheme, a bonus, or a promotion. If we look for the good qualities in other people it is easier to remember the good qualities in ourselves. Although, relationship marketing has gained prominence it does not compromise the significance of the marketing mix; according to the author. The inclusion of people-power was first discussed by the author in previous articles with regards to field sales in B2B marketing (Judd, 1986) and with regards to non-profit organizations (Judd, 2001). . No, its a management discipline that should garner significant ROI.. The Importance of Soft Skills in The Workplace Although there are other actions managers can do in terms of rewards for events such as employee of the month in which a particular employee is rewarded; this can help keep employee motivation and morale up. According to Levitt (1986), marketing is basically about getting the customer and this customer orientation defines all aspects of marketing strategy. It necessitates the need of managers to pay more attention in understanding their employees and come up with suitable types of reward systems for the organisation so that the employees are intrinsically and extrinsically motivated all the time. Looking for a flexible role? All work is written to order. However, these employees are focused on the organization and processes and have no sense of serving the customer. To understand the importance of job satisfaction, employers should take into account economic factors (Lapierre, et.al, 2008, 98). The concepts of differentiation and marketing may mention people in the organization but for students to realize the importance of people in the success of an organization is vital. Employee turnover shines a negative light on your practice for several reasons. . Respect in my eyes is like a math equation loyalty plus duty equals respect. It defines the role of a job in improving the quality of life and also how you can contribute to the betterment of society. Thus the major finding of the article is that as people power becomes the 5th P; the management needs to develop a strategy for the contactors, modifiers, influencers and most importantly the isolateds. These drawbacks reduced the number of employees patronizing jobs done in an office environment. . . This focus is useful for practitioners as well, as organizations need to actualize the potential of their employees. The nature of work is changing, and some changes may have a considerable effect on worker well-being. It can positively affect how your colleagues feel about themselves, your relationship with them, and the culture of the team. He provides many examples of the kinds of things discussed and how the information shared varies depending on the relationship status of the gossipers and how these choices and actions will impact the relationship and, therefore, the individuals status in the group. [CDATA[ You may acquire insight with hands-on preparation, which could make you ready for other job openings or future advancement. Answer: A job is important to earn a living and to fulfill the needs of the family. It is always important for management to apply appropriate strategies capable of making employees to be self-driven towards excellent work performance which far much exceeds management standards. The article outlines a management process as a result of the analysis which details the desired strategies and outcomes for specific types of employees. (1993) and to small businesses by Parkinson (1988). One is about what people do; the other is about who they are. When the employees is motivated by rewards, they will have job satisfaction consequently increasing the productivity of the organisation. He states that the service giver is the utmost important marketing factor as services are intangible and more emotional. Recognition and appreciation. . There can be little doubt that the backbone of every successful business or company is its staff of employees. Judd focuses on the marketing mix and Gronroos dismisses the marketing mix. It clearly refers to many previous articles and books about marketing and makes an informed leap into the stretching of the marketing mix. Check in. Respect each individual with the same respect as you would like to be respected. It's their worth as a colleague and a human being. Recognize & Reward Employees . Today, the importance of employee benefits is higher than ever before, as indicated in a recent Glassdoor study reporting 57 percent of respondents agreeing that benefits and perks were among their top considerations before accepting a job. Organizations now realized that key asset is the human capital. Always go and answer confidently. The EEOC was created by Title VII of the Civil Rights Act of 1964 and active in the public enforcement of antidiscrimination laws. al. . People are individuals, and being recognized in a way that is meaningful to them shows you care enough about them as individuals to acknowledge them as such. It is about not letting it affect you in any way or sort. I have always listened to what my friends and family has to say. . Additionally, it hurts the morale of your employees and your patients. Sometimes this happens in a formal way: an award, a bonus, a promotion, a raise. As they are the designers of the marketing mix, if their focus is on customer satisfaction, so will be the strategies they design. The author touches on general marketing concepts covered by great authors such as Kotler and Levitt and builds upon them with relation to the human resources of an organization. If you are not enjoying what you are doing then you are just doing the job for the sake of earning a living. The article focuses on the importance of an organizations workforce in marketing strategy. More is better. Essay on Employee Engagement | Free Essay Examples - Fresh Essays Samples Its important to understand that the work your employees are doing needs to make a difference in some way and for you to help them see it, too. . Part A Introduction Employees are an important part of any organization and organizations need to treat them as thus. respect is gained in conducting ones self in a way that others can stand. In each organization there are different levels of contact with the customers and different levels of involvement with the design and execution of the marketing mix. Another approach to managing people power is that the CEO should be responsible for directing the organization into a more customer oriented approach (Levitt, 1969). Many people define a job in various ways. Summary: The Importance Of Employee Performance Gregg Lederman, in his book CRAVE: You Can Enhance Employee Motivation in 10 Minutes by Friday, explains, "Strategic employee recognition is a management discipline that goes way beyond 'being. This can help motivate all the workers in the business to strive for success. Our academic experts are ready and waiting to assist with any writing project you may have. A reason for this may be an employees limited ability. An absence of soft skills can reduce an individual's potential. The articles strength is that it covers all types of human resources and their addition to the marketing mix, rather than just the influencers and contactors. A job that is high paying and brings happiness, passion to workers are the factors that are appreciated the most by most people. Internal barriers may be recognized and should be the basis of the internal marketing strategy and thus the gap between the external and internal market should be closed. Political power has also been suggested as a marketing mix variable (Kotler, 1986) whereas Wind (1986) asserted there were 11 Ps in the marketing mix. The marketing mix elements must provide an offering that holds value for customers and substantially differentiates the offering from competitors. The second concept is the role of employees in differentiating and delivering value. Importance Of Work Experience - 1354 Words Motivation is the strongest, most efficient way to keep employees happy and at peak performance and things such as just saying "thank you" go a long way. If you are earning well then you can also increase your budget and also save for the future. Cicerone et al (2007) suggests that Rewarding employees for their job performance that meets or exceeds customer expectations is important because: While everyone may want to be rewarded for a job well done, everyone has different motivations that need to be taken into consideration. A recent study by MarketTools Inc. for Globoforce confirms that a lack of sincere recognition provided to employees is a leading cause of turnover. Another major difference is that participants means suppliers and customers as well and not only employees. As people begin to respect me more their trust in me also grows. Working in an office also has a number of disadvantages, aside from its benefits, which caused the trend of doing work at home to bloom. Leaders determine how to use resources including people. Judds article also focuses on customer orientation and building relationships but through internal marketing and the marketing mix. It is an opportunity for an employee to respond to any issues discussed and to request any development requests they may have or any suggestions to improve the department or team. Showing passion in what I do but still being considerate of those involved. In return I receive respect from them. We hope you must have got all the answers to your doubts by reading this job essay. Recognition should not be viewed only as a feel-good, altruistic endeavor. Opinions expressed are those of the author. However, it is just a claim and no concrete measures are taken to harvest this invaluable asset. The marketing mix denotes elements of marketing strategy and product development that can be modified by the organization. To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on UKEssays.com then please: Our academic writing and marking services can help you! If there is job satisfaction, there will be fewer turnovers of employees and such expenses will. The cost of losing or replacing a single employee can be huge. This will lead to the employees working harder and/or better, making them more proud and happy, while benefiting the business by having a more efficient worker. If you dont, youre going to find yourself constantly trying to fill the same positions over and over as unmotivated people get discouraged and quit. If this is the case, then this employees performance will not. Essay On Advantages And Disadvantages Of Working In Office It's important for an organisation to interact and understands its employee's needs so as to keep them happy so that one gives their 100% at work. Recognition Recognizing employees for accomplishments such as finishing a major project, reaching sales targets or providing excellent customer service can be an important motivating factor. Implementing a turnover metric system can help employers avoid retaining. In Glassdoors Employee Appreciation Survey, 53% of people said feeling more appreciation from their boss would help them stay longer at their company even though 68% said their boss already shows them enough appreciation. Importance Of Employee Productivity Life has many aspects and one of the most important is having a good job. The article provides many references and sources however it lacks substantial evidence to back up the claim of people power. . Disagreement Letter With A False Accusation | Samples. A job essay helps you to build your personality to grab a good job. It is the wrong approach to try and feel better by putting others down. The Employee Engagement Checklist. From an industrial context, the theoretical concepts covered stress the implementation of these concepts in the industry. People leave organisation due to miss understanding with managers and supervisors more often than any other reasons. However, in recent years an engaged workforce has become more challenging for three reasons. No plagiarism, guaranteed! In order to increase their customer orientation they should be evaluated on customer orientation based standards. Respect must be earned, it cannot be ordered or demanded and, once gained, it can easily be destroyed. In the 21st Century, as a result of changes in the labor markets, organizations are more responsive to worker conditions and this might have resulted in the. Tell people what you value about them. When all is said and done, our physical and emotional wellness improves when we work. needtimeoffmakesureyouscheduleitwayinadvanceandcallwheneveranemergencypops. In other cases respect is earned, and not given. In a study completed by Forbes, who polled over 2,000 professionals found that 53% of workers are more likely to stay with a company for a longer period of time solely based off of them receiving more appreciation from their boss/manager. This view illustrates important . Thus, the initiative should be taken from the very top in order for customer orientation to take root at every level of the organization. Doing what you love can make you contribute to society in a better way and also take your company to new heights. Marketing persuades the customer that value is to be found in a specific organizations product or service thus an organization has two main marketing objectives which are to satisfy customers and to provide customers with a differentiated product that holds value for them. But what is a good job? The Value of Worker Well-Being - Jerome M. Adams, 2019 The presence of soft skills shows an individual is knowledgeable, personable, and reliable. Employee satisfaction depends on whether the company meets the needs of the employee and how it motivates him. These decisions and process create the organizational structure to meet goals. Recognition is appropriate and necessary when its earned and deserved. This assertion by various authors has not had any real impact on the way organizations consider their human resources Although motivational theories have changes from a more scientific to humanistic approach and managers of every organization claim in their annual reports that their employees are the driving force, or they are invaluable but implementation of these assertions in strategies and organizational behavior has been lacking. Essay: The importance of employee engagement in an organization However, there are several types of nurse turnover found in the literature Professional turnover is not the same as organizational turnover. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.io. The contactors should be experts in their field, highly motivated and have in depth knowledge about the organizations customers. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. . Let your employees know on a frequent basis that they are welcome any time to come to you for feedback and sincere communication, and you will reap the benefits of a motivated workforce. Organizational structure dictates an organizations way of arranging roles and people. The lesson? Essay On Employee Training And Career Development The Importance Of Employee Benefits - 830 Words | Cram Modifiers need to be reminded regularly of the bigger picture and customer focus, as a rude receptionist can entirely change the customers perception of an organization. Professional turnover is when nurses do not renew licenses, do not work, or find another job outside of the medical field (One in five, 2014). How can I demonstrate Im contemporary? . The HR management must make sure that bosses and managers with workers under their supervision feel appreciated and heard. *You can also browse our support articles here >. We want to be understood. This enhances the job environment also. In additional employees who have high levels of opportunity in their jobs tend to be more proactive problem solvers and accept change. The Importance Of Employee Resourcing - Essay Example Leadership Coach & Facilitator For The Left-Brained Analytical Leader & Founder of, UNICEF Calls For More Support To Aid Sudans Children, Reaching Zero-Dose Children With Lifesaving Vaccines In Angola, How To Create An Effective Lead Nurturing Strategy, Adapt Or Die: How To Connect With Gen Z Consumers And Employees, Corporate Communicators: Take AI Away From IT, 9 Ways To Develop And Grow Your Business During A Bear Market, If Design Isn't At The Heart Of Your Business Strategy, It Should Be. Essay Writing Service The article focuses on the importance of an organization's workforce in marketing strategy. The Importance of Employee Recognition: Statistics and Research Self-respect means we have inner confidence and inner assurance, this is not a confidence or assurance built on superiority. "Performance management is a process by which managers and employees work together to plan, monitor and review an employee's work objectives and overall contribution to the organization" ("Keeping the Right People," n.d., para. The article focuses on a 7P vs 4P idea, and presents surveys and primary research which represent acceptance of the 7P framework. When the managers Ive worked with take the responsibility to recognize these signs and remove hindrances that are holding their employees back from their true potential, things change for the better. Medical Care, 47(10), 1039-1045. doi:10.1097/MLR.0b013e3181a3cc62. However, only two of the five behaviors and actions are related to employee motivation. According to the author, most business authors mention the employees as the most important asset of an organization (Freeman, 1993; Shoniwa and Gilmore, 1996; Peak, 1997; Business Week, 2000). . Companies focus on the four Ps of marketing strategy, rather than the role of employees in delivering customer satisfaction. According to an analysis of 51 experiments, these incentives may reduce an employees natural inclination to complete a task and derive pleasure from doing so.. A reward system is great at motivating employees but they will also be motivated to prove themselves to the organisation. A real job is one which you actually love to do. In smaller companies face to face communication is the norm and formal structure may not be necessary. And as soon as that camera shuts off, everyone always turns to me and inevitably, in their own way, asks this question: Was that OK? I heard it from President Bush. Often, organizations have a negative outlook on training and development as it can be quite timely and . This involves employees as being the force that enable the organization to build long term mutually beneficial relationships with customers. Free resources to assist you with your university studies! Importance of Empowering Employees for Success Employee empowerment is a fundamental aspect of any business leader and allows employees the authority to take initiative and solve organizational problems. Appreciation, on the other hand, is about acknowledging a persons inherent value. There are several new job opportunities; however there is shortage of talent employees. Judds article does not present a unique approach to the marketing mix and does not provide unique solutions as well, but it actively focuses on all employees of an organization. Secondly, job satisfaction influences absenteeism, there is a negative relationship among job satisfaction absenteeism because satisfied employees are less likely to miss work. As contactors and influencers may already be customer oriented but modifiers and isolates may need different strategies to develop customer orientation and focus on the bigger picture. It proposes that for all types of organizations, the marketing mix should include people-power as the fifth element and thus strategies should be developed for employees to achieve customer orientation at all levels of the organization. This article focuses on development of customer relations being more important than the 4 Ps just as Judd stresses the importance of people power as another P. However, the two papers reach the same conclusions from different points of views; customer orientation and relationship building is achieved through employee focus and commitment. . Why Are Employee Benefits Important? Ive heard it from victims and perpetrators of crimes. , 2004). The concept of employees as a major force that determines the success and failure of an organization is not a new one, however mostly it is just a statement with no real actions by marketers or managers to instill it in their strategies; this article correctly identifies and criticizes this and provides a real workable path to employee involvement in creating value for the customer. Employee productivity is very important for the success of the company in today's global competitive environment. INTRODUCTION Employees are one of the most important parts of an organisation. Employees are free to share their ideas 2.62. the employees work in such a manner to attract and retain others 2.53 ,which has got the 4th rank. Employees at all levels of the organization should be committed to the customer and that is the only way an organization can be fully customer oriented. How Companies Can Improve Employee Engagement Right Now Think about it - What better way to have an employee continue their good work and success then to offer them praise-verbal, written or ideally a public announcement ( 3). Importance Employee Retention - 850 Words | Cram Showing appreciation for employees is especially important if youre a manager. The latter, on the other hand, is about acknowledging a persons inherent value. Theres a limited amount of recognition to go around everyone cant get a bonus or be mentioned by name in a memo and it can be stressful when many people are vying for a finite amount of praise. Why Are Employee Benefits Important? Types and Advantages Respect can be something that is earned. . The following are some of the theories invented to elaborate the relationship between both concepts and they are as follows: HRM practices are a process of engaging, motivating, and maintaining employees to ensure the organizational survival (Schuler and Jackson, 1987). Age Certificate for Pension. To some extent, your job likewise shapes who you are personally. He also emphasizes the importance of employees views to be aligned with customer views just as Judd focuses on the employees being customer oriented even if not in contact with the customer. And when we show appreciation to our colleagues, customers, managers, and partners, were more likely to build trust and connect. . As a leader, it is your job to provide that. Going to work offers you the chance to make new companions, and meet individuals you may some way or another run over outside of work. The employees act as the public face of the company. This can be earned in many ways, like being respectful of others, being the best you can be, and doing kind things for others. HBR Learnings online leadership training helps you hone your skills with courses like Developing Employees. Essay On The Importance Of Employee Satisfaction | ipl.org The Importance Of Work Experience Motivation is the strongest, most efficient way to keep employees happy and at peak performance and things such as just saying thank you go a long way. The article does not bring any major new conclusions to the marketing world except for the employee matrix and how different employee roles should change due to the induction of people power. Although many authors promote human resources as an integral part of marketing, they often take different approaches. For marketers to develop a customer oriented approach in the organization, formalizing people power and developing and implementing strategies to harness this power is vital. Second, one has to show respect to others in order to gain respect from them. It helps you master new abilities while working, youll unavoidably get new abilities and develop personally. Showing respect for others include things like not calling people mean names, treating people with courtesy, caring enough about yourself that you don 't do things you know can hurt you. Why Valued Employees Mean Valued Patients Thus, on this basis of differentiation the organization can attract customers and satisfy them. Whats more, gossip. The study identifies a solid correlation between the level of recognition delivered by managers and the loyalty of their direct reports (Sun).
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