wex leap customer service

They were completely unreasonable to deal with. Search current federal contract opportunities and procurement notices. I am the bookkeeper for a company vexed be WEX. This flexibility ensures a smooth transition and helps businesses maintain a consistent user experience for their customers. WEX Health does not ensure the accuracy, endorse or recommend any information and your use of any such information is at your own risk. Where does it work? Disreputable? They left a message one time, we called to enquire and they said that we didnt owe anything (becuase their rep was apparently only aware of the new account!). Wex Inc. Agree with our rating? Businesses most commonly describe unexpected incidental fees and high termination fees. Shady company Dont ever deal with them!!! Accommodating those rates requires different payment processing technology from a merchant account provider to transmit the amount of data required to facilitate the transactions. Copyright CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). This requires a blended approach in which empathetic people, responsive customer service, and easy-to-use technology are available and working together to meet your needs before you know you have them. You may not use any registered or unregistered trademarks, service marks or copyrighted materials appearing on this Site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. I still cant get Wex to just distribute my HSA to my new employer. Customers can be "difficult" (angry, upset, frustrated) for various reasons. Pumps have dollar limits built into their software that card providers cannot override. Portland, ME USA 04101 03/31/2022. All this because WEX, a company we have never had any dealings with ( and never will!) Quality services and backup when needed. It is not intended as legal or financial advice. Just give me my money! Been paying late fees for 8 months and just noticed. They are doing this to many other businesses I found out. Wexs primary products are its self-issued fleet cards, which trucking companies and government fleets can provide to drivers to purchase gas and other necessities at gas stations across the country. Under certain circumstances, it is possible that third parties may be able to intrude on the server or take other actions and view your information. After 4 phone calls and 2 emails over the course of a week I was told to file a fraud complaint with my bank. see Phillips merchant account picks here. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. We offer even more service options based on the specific administration solution you choose with WEX. Your continued use of the services after WEX Health posts or otherwise notifies you of any changes indicate your agreement to the changes. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. Return to login Online Send us a secure message Phone Numbers Mailing Address For Correspondence WEX INC. PO BOX 639 PORTLAND, ME 04140 ERGs drive diversity by fostering new bonds and communities across the company. I mean what do they think we are frauding by going to the dr or getting medication? I just got my second invoice from WEX. I called to have the charge removed, they said I had to have the account number to do that. Governmentwide contracts for products and services at volume discount pricing. Nous sommes dsols pour la gne occasionne. One transaction for $164 at Sheetz fuel, made payment, said they didnt receive it. Payments. What if additional documentation is required? This type of billing is unethical at the very least. This allows us to see the company through a different lens or perspective than we normally would. Research the federal market, report sales, and upload contract information. It can be easy to get caught up in a routine or a silo at WEX, but NexGen has given me the opportunity to connect with people in other functional areas that I otherwise would have never met.. ERGs drive diversity by fostering new bonds and communities across the company. reply and I will get the message. Username: I forgot my username. Convenience store items such as maps, air fresheners, food, etc. Specifically, you can use it anywhere with an Inventory Information Approval System (IIAS) or at merchants that meet the IRS 90 percent rule (where 90% of gross sales meet eligibility requirements). We have never had any association, account, conversation or any dealings with this company or their client Intrepid Potash until the money was taken via 2 ACH debits to my account. Wont return as a customer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! The company doesnt care and their customer service sucks as they treat you like you are trying to dodge a payment when in fact you are trying to make one my small business will find another fuel card and cancel wex never to return. ), Federal Identity, Credentials, & Access Management, Privately Owned Vehicle (POV) Mileage Reimbursement Rates, Presidential & Congressional Commissions, Boards or Small Agencies, Diversity, Equity, Inclusion and Accessibility, Immediately consumable items (e.g., a quart of oil or washer fluid), Car washes (not to exceed regional policy), Use of card for any vehicle other than the one imprinted on the card, Premium or full-service fueling (unless required by state law). WEX Health, us, or similar terms means, for the purpose of these Terms of Service, WEX Health, Inc. and its affiliates and any successor entities. Our benefits administration solutions solve employers end-to-end benefits needs including HSA, FSA, and COBRA, help employees get the most value from their benefits, and power partners business growth. WEX Health, Inc. Call us at 1-866-553-6065 or send us a note. Connect Your Device. . - I shall not directly or indirectly use, disclose, disseminate or otherwise reveal any Confidential Information. After litigation was settled, Wex Inc. would hold up its end of the initial deal, however at a drastically reduced purchase price. How do you keep current with employees needs? To learn more about WEX solutions, please visit this page. Were constantly evolving our solutions to stay one step ahead of the needs of employers and participants. Login. Please review the Terms of Service periodically on this Site for changes. One star deduction if the processor does not post its pricing clearly on its website. ALL OF THE INFORMATION, SERVICES AND MATERIALS ON THIS SITE ARE PROVIDED "AS IS" AND AS AVAILABLE AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. With a female CEO, an executive team with 30% female leadership, and global workforce that is nearly half female, women are a key part of WEXs business at all levels. WEX Health may be required by law to send you communications about our services or third party products. The statement was dated 1/6/23 and I received it on 1/17/23 with a $10 charge for mail (paper deliver). Kaboodle and much much more. Which I give them, but now Im denied? However, each fuel card has a unique account number and includes the rental request and sequence number. During business hours, contact the Maintenance Control Center (MCC) at, If the vehicle is under manufacturer warranty, contact the manufacturers. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. Description of Complaint: This does not compare favorably to our list of best credit card processors. Then i get charged fees I got a private lawyer & CFPB is on notice and if your bills cannot be sent on time to be paid and you stop reimbursements to me for refunds, I will file suit contact Exxon mobile tell all my clients to stop using Exxon mobile due to fraud. You may not assign any right or interest under these Terms; WEX Health may assign its rights and obligations. WexLocationCode.setTransientValue("wex02"); See this page to learn how we support our operations. I understand that the documents in this folder are the proprietary and confidential information of Evolution1 and by opening the documents within this folder that I am responsible for following the non-disclosure terms contractually agreed upon by my employer (contracted Evolution1 subscriber) and Evolution1. What would it take to get an f rating. Here's How to Cancel Without Paying One, Ingredients Banned by Credit Card Processors: Compliance Guide, Best Healthcare and Medical Office Credit Card Processors, Coastal Pay 2023: Card Processing Reviews & Complaints, First American Payment Systems: Reviews & Complaints, Slice Merchant Services 2023: Reviews & Complaints, Lloyds Bank Cardnet 2023: Reviews & Complaints, (833) 225-5939 Toll-Free Customer Support. LeapStart 3D Parent Guide. Your agency must contact GSA Fleet for reimbursement. EVEN THOUGH ITS IN THE NAME OF THE BUSINESS? We may disclose any information necessary or appropriate to satisfy our legal obligations, protect ourselves or our customers, or operate our services properly. Some gas merchants set dollar limits for purchases at customer-activated pumps when payment cards are used. Our payments platform technologies give you everything you need to run an advanced payments program in one place, including the expertise to make payments smarter, faster, and more profitable. Wex is currently charging is 83%apr. Start by leaving a comment at the end of this review. Wex Inc. appears to rely on inside telesales and a W-2 outside sales team to market its services. They WILL NOT fix it and they will leave your trucks on the road without fuel cards. According to all available information, Wex Inc. is the dominant payment processing option for fleet card acceptance. For all fuel, service, and maintenance transactions under $100: If your credit card machines accept WEX cards, simply swipe the card and follow the instructions. Get the latest Health Trends & Insights news in your inbox. Where does it work? This field is for validation purposes and should be left unchanged. (unless otherwise listed separately).". Secure .gov websites use HTTPS Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. If you would like to interview Phillip for your story or podcast, please reach out here. I have never gotten a paper receipt ever in the last 10 years. excuses voor het ongemak. They know they are scammers and said that they have heard this all before and it is not loan sharking if agreed upon. Corporate Office 1 Hancock Street Portland, ME USA 04101 1-207-773-8171 Directions Customer Support 1-833-CALL-WEX 1-833-225-5939 Please use the links on the left side of this page to send an inquiry to one of our customer service teams. envie um e-mail para I then received a late charge for my July 28 bill, because they said they applied my July 6 payment to the June bill (even though it had already been paid 8 days prior.) Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We have no recourse. Please do not use ALL CAPS. WEXVets provides mentorship, development, and camaraderie for veteran employees, empowering them to capitalize on their unique experiences. Something seems very illegal about this and Im certain ExxonMobil is going to see an exponential reduction in revenue because of this overly aggressive, profit driven harassment of card holders. Our empathetic, forward-thinking approach helps us develop solutions to support you and your employees. and wont correct it. Can you imagine what they are charging retailers to be able to take the card? ERGs drive diversity by fostering new bonds and communities across the company. Contact Us. Check your eligibility for small-business set-asides. It's a cut throat industry. Easy access to important tools and information for our customers. The times that I do have a question I've been able to have that question answered either personally with somebody coming into my office or over the phone or . This Site contains information, which may be derived in whole or in part from materials and information supplied by other sources. Please note that our rating system was overhauled on April 26th, 2023. DREADFUL, I WONDER HOW THEY CONTINUE TO RUN! They didnt send or email a notice that amounts were due. While we take certain measures designed to protect the confidentiality of your information, due to the nature of the Internet we cannot and do not guarantee that all information will remain secure. Wex Inc also agreed to pay out other various costs related to the delay. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). WexLocationCode.setTransientValue("wex02");

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